At Bervip Travel, we value the privacy, security and confidentiality of your personal data. This Privacy Policy explains how personal data may be collected, processed, used and protected in connection with Bervip Travel's VIP transfer, airport transfer, private transportation, chauffeur services, private tours, yacht, helicopter and other travel services.
Bervip Travel processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR), where applicable, and Turkey's Personal Data Protection Law No. 6698 (KVKK).
Personal Data We Collect
Depending on the service requested, we may process the following information:
- Full name,
- Telephone number,
- E-mail address,
- Pick-up and destination information,
- Reservation and travel details,
- Information related to the requested service,
- Payment and invoicing information,
- Other information voluntarily provided by you through our communication channels.
We only process personal data to the extent necessary for the relevant service and for legitimate and lawful purposes.
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Providing VIP transfer and private transportation services,
- Arranging Istanbul Airport and Sabiha Gökçen Airport transfers,
- Creating and managing reservations,
- Communicating with guests and customers,
- Responding to service requests,
- Processing payments and invoices,
- Providing customer support,
- Improving the quality of our services,
- Complying with legal obligations,
- Responding to lawful requests from authorized public authorities.
Sharing of Personal Data
Your personal data may be shared only where necessary and in accordance with applicable legislation.
Where required to provide the requested service, comply with legal obligations or respond to lawful requests from competent authorities, personal data may be shared with authorized persons, business partners or service providers involved in providing the relevant service.
Your personal data is not sold or unlawfully disclosed to third parties.
Data Security
Bervip Travel takes appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration or unlawful disclosure.
Personal data is retained only for as long as necessary for the relevant purposes and in accordance with applicable legal retention requirements.
Your Rights Under GDPR and KVKK
Where the GDPR applies, you may have rights including:
- The right to access your personal data,
- The right to request correction of inaccurate data,
- The right to request deletion of your personal data where legally applicable,
- The right to request restriction of processing,
- The right to object to certain processing activities,
- The right to data portability where applicable,
- The right to withdraw consent where processing is based on consent.
Under Article 11 of Turkey's Personal Data Protection Law No. 6698 (KVKK), you also have the rights provided under Turkish data protection legislation.
Contact
If you have questions about this Privacy Policy or wish to exercise your data protection rights, you may contact Bervip Travel through the communication channels provided on our website.
Bervip Travel is committed to protecting the privacy and security of its guests and handling personal data responsibly.